TERMS OF
SERVICE

Standard Analytica provides HPLC-based analytical testing services including purity testing, potency analysis, identity confirmation, and stability testing. All testing is performed on calibrated instrumentation following validated analytical methods.

We reserve the right to refuse service to any sample that we determine poses a safety risk, violates applicable law, or falls outside our analytical capabilities.

All orders are subject to acceptance by Standard Analytica. Payment is required at the time of order placement. Prices are as listed on our website at the time of purchase and are subject to change without notice.

Testing begins upon receipt of your sample and payment confirmation. Turnaround times are estimates and may vary based on laboratory capacity and sample complexity.

You are responsible for ensuring that all samples submitted comply with applicable shipping regulations and are properly packaged and labeled. Standard Analytica is not responsible for samples damaged in transit.

Samples are retained for 30 days after report delivery unless otherwise arranged. After this period, remaining sample material will be disposed of in accordance with applicable regulations. Sample return can be arranged upon request at your expense.

Analytical reports are provided for informational purposes and reflect the results obtained under the specific test conditions employed. Results apply only to the sample as received and tested.

Standard Analytica does not guarantee that results will meet any particular specification or expectation. We are not responsible for decisions made based on our analytical results. Reports should not be used as the sole basis for regulatory submissions without independent verification.

To the maximum extent permitted by law, Standard Analytica's total liability for any claim arising from our services shall not exceed the amount paid for the specific test giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, regardless of the cause of action.

Standard Analytica treats all sample information and test results as confidential. We will not disclose your results to third parties without your consent, except as required by law.

We may use anonymized, aggregate data for internal quality improvement and statistical purposes. No individually identifiable information will be disclosed in such use.

If you believe there is an error in your results, contact us within 14 days of report delivery. We will investigate and, if warranted, re-test your sample at no additional charge (subject to sample availability).

Refunds are considered on a case-by-case basis. No refunds will be issued for completed tests where the methodology was performed correctly, regardless of whether the results meet your expectations.

These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of San Francisco County, California.

We reserve the right to modify these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms. For questions, please contact us through our contact page.